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Terms of Use for YourDialer.net

Effective Date: March 20, 2025

IMPORTANT DISCLAIMERS

  1. NO EMERGENCY SERVICES:
    The services provided by YourDialer.net, operated by Jefamed LLC, are not a substitute for traditional mobile or fixed-line telephones and cannot be used to place emergency calls (e.g., 911). You must have separate means of contacting emergency services.
  2. RESTRICTIONS ON USE:
    It is your responsibility to ensure that you comply with all local laws and regulations regarding the use of our services and software. Some jurisdictions may have specific restrictions on VoIP services.
  3. NO OWNERSHIP OF NUMBERS:
    If a telephone number is assigned to you through YourDialer.net, you have no ownership rights to that number. Jefamed LLC reserves the right to change or revoke your assigned number at any time, without notice.
  4. CREDIT INACTIVITY:

    Credit purchased by any payment method is valid indefinitely. There is no limit on the maximum credit per user account.
  5. DISPUTE RESOLUTION:
    Any disputes that arise in connection to these Terms shall be resolved through binding arbitration, rather than in court, as detailed in Section 14 of this agreement.

1. INTRODUCTION

These Terms of Use (“Terms”) create a legally binding agreement between Jefamed LLC (“YourDialer.net,” “we,” “us,” or “our”) and you, the user (“you,” “your,” or “user”). These Terms govern your access to and use of our website and services associated with YourDialer.net.

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

2. ACCEPTANCE OF TERMS

You agree to these Terms in one of the following ways:

  • By clicking to accept when prompted at registration.
  • By using or accessing our services directly.

If you do not agree to these Terms, you must not use our services. You affirm that you are of legal age to enter into these Terms or have received parental consent.

3. EMERGENCY SERVICES

Our services do not provide emergency services, including but not limited to 911 dialing. You must ensure you have another reliable method to reach emergency services.

4. CUSTOMER SUPPORT

We offer customer support via our website. You can access support documentation and contact our support team at:

5. SERVICE CANCELLATION

You may cancel your services at any time by contacting our support team.

6. REFUND POLICY

  • 30-Day Money-Back Guarantee: You may request a full refund for any unused credits within 30 days of purchase. If a portion of the credits has been used, you are eligible for a partial refund for the remaining unused credits.
  • How to Request a Refund: To initiate a refund request, please contact our customer support team at support@yourdialer.net within the 30-day timeframe. Provide your account information and details of your purchase.
  • Processing Refunds: Refund requests will be processed within 5-10 business days upon approval.
  • Exclusions: Refunds are not available for credits that have been used within the 30-day period or for promotional items or third-party purchases.

7. USE OF SERVICES

You agree to use our services solely for personal use. Any abuse of the service, including but not limited to usage that violates these Terms or local laws, shall result in the immediate suspension or blocking of your account without notice.

Prohibited uses include, but are not limited to:

  • Utilizing the service for telemarketing or directly soliciting others without prior consent.
  • Sharing your account with unauthorized third parties.
  • Engaging in activities that violate applicable laws, including spamming.

8. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials.

  • Notify us immediately if you suspect unauthorized access or use of your account. You will be held liable for all activities under your account until such notice.

9. MODIFICATION OF TERMS

We may revise these Terms periodically. Any substantive changes will be communicated to you through email or on our website. Your continued use of the services after such changes constitutes your acceptance of the updated Terms.

10. LIMITATION OF LIABILITY (continued)

YourDialer.net is not liable for:

  • Any indirect, incidental, or consequential damages that may arise from your use or inability to use our services.
  • Damage or loss of data or income related to your use of our services.
  • Failure of service due to conditions beyond our control.

11. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of Wyoming. Any legal action shall occur in the courts located in Wyoming.

12. CONTACT

For inquiries about these Terms or our services, please contact us via:

13. USER OBLIGATIONS

You agree to:

  • Ensure that the information you provide during registration is accurate and kept up to date.
  • Notify us of any changes to your contact information.
  • Comply with our reasonable use policy and all applicable laws while using our services.

14. DISPUTE RESOLUTION AND BINDING ARBITRATION

14.1 Arbitration Agreement:
You agree that any disputes or claims arising out of or relating to these Terms, your use of our services, or your relationship with YourDialer.net shall be resolved through binding arbitration rather than in court.

14.2 Informal Resolution:
Before initiating any formal proceedings, you agree to attempt to resolve any disputes informally by contacting our Customer Support.

14.3 Formal Notice:
A party intending to seek arbitration must first provide the other party with a written Notice of Dispute, detailing the nature and basis of the dispute and the specific relief sought.

14.4 Arbitration Process:
Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Any arbitration hearing will be conducted in the State of Wyoming.

14.5 Class Action Waiver:
You agree that any arbitration will be conducted on an individual basis, and not as a class action. You waive any right to bring a dispute as a representative or member of a class.

15. MISCELLANEOUS

15.1 No Waiver:
Failing to enforce any provision of these Terms shall not be construed as a waiver of any right to enforce that provision or any other provision in the future.

15.2 Severability:
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Assignment:
These Terms are not assignable or transferrable by you. We may assign or transfer these Terms at our discretion without notice.

15.4 Force Majeure:
YourDialer.net shall not be liable for any failure to perform its obligations resulting from an event that is beyond its reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.

16. CONFIDENTIALITY AND PRIVACY

YourDialer.net respects your privacy. We handle your data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Jefamed LLC (YourDialer.net) regarding your use of our services and supersede any prior agreements or understandings, whether written or oral, regarding this subject matter.

Last Updated: March 20, 2025

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